Trinity Manor provides care to elders who have been assessed for high or low level residential care by the Aged Care Assessment Service (ACAS).
All elders pay a weekly fee. The amount you pay depends upon your income and assets. Elders may also pay an Refundable Accommodation Deposit.
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We encourage you to take social leaves of absence. A responsible person must sign you out of the facility. With your best interest in mind, the care manager reserves the right to refuse a leave. You are eligible for 52 days social leave per financial year. Kindly provide 24 hour notice prior to social leaves to give us the opportunity to prepare medications and special requests.
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We can provide assistance in transport to and from banks or obtaining alternative assistance through either State Trustees or the Office of the Public Advocate.
You will be encouraged to choose an attending physician that will agree to visit you and be available on call for you 24-hours a day. Charges by your attending physician are not the responsibility of Trinity Manor and must be paid by Medicare, you or your insurance.
Ambulance service provides all emergency and special needs transportation for you. We have a personal escort that will help schedule and take you to routine appointments.
You can choose as part of your additional services package.
We encourage friends and families to visit often. There are many areas comfortable for children and families such as “Café Westbury”, courtyard and gardens, the Activity Centre and the Family Room. Guests may visit during meal time and can purchase guest meals.
We encourage you to bring comfort items such as quilts, family photos, a radio, a clock or other small items that will personalise your room. Your room will be furnished with a bed and linens, wall lamps, in built wardrobe and TV. A checklist for suggested clothing items is on the final page of your admission packet. All items brought in will need to be inventoried and labelled. You are encouraged not to keep any money, cheque books, credit cards, valuable jewellery or expensive items in your room. Trinity Manor can not be held responsible for lost or stolen items. (All clothing and personal property must be inventoried and labelled with your name.) We can provide and apply iron-on labels to your clothing upon admission. For the safety of all, furniture not supplied by Trinity Manor, (i.e. recliners, tables, chairs, stands), must meet health and safety requirements. Our maintenance department is required to approve all items before they are placed in your room. We reserve the right to refuse or dispose of unsuitable furnishings.
We will provide the following items for every resident but you may wish to supply your own if you have a brand of choice:
- denture cleaning preparation
- disposable razor blades
- shaving cream
The Care Manager typically needs 7 business days in writing prior to transfer to arrange a complete discharge.
Our residential aged care services are non-smoking services. Smoking is not permitted within or on any Trinity Care service buildings, grounds or vehicles. This applies to residents, relatives, friends and any other visitors or persons who come to the service. If you decide to give up smoking during your stay, we can help you.
There are state of the art telephones provided in each room. These can be activated with an additional cost. The Care Manager can help answer any further questions you may have.
Your room is complete with a television set and FOXTEL (Only a limited channels are available). Televisions are individually controlled. You may choose additional Foxtel channels at an additional cost. Please discuss with the Marketing & Admissions Manager.
Trinity Manor has a contract arrangement with its preferred pharmacy to provide pharmaceutical prescription services to you in accordance with your prescriptions from your GP. Residents have the ability to choose their own pharmacy however, these vendors must also adhere to our strict standards to ensure resident safety. Medications are supplied from the pharmacy directly rather than being provided by the resident or family members.
Personal hygiene items such as: facial tissues, sorbolene, toothbrushes, toothpaste, soap, etc. are supplied to you. If you wish, you may bring other items at your discretion. However, prescriptions and over-the counter medications must be ordered by your physician.